One issue that can occur is where patients return regularly to see the hygienist but miss out on their normal dental exams.
A new option in the appointment book should aid in the identification of such cases.

Ticking the box highlighted above causes [e] to appear before all the names in the book for patients who are due an exam (on the date of the appointment) as shown below.

So if a patient is not due an exam at the date the appointment was made but is due one by the appointment date itself
an [e] will appear ahead of their name in the appointment book

It will show up if

• the patient has never had an exam

• the last exam was private and longer than their recall cycle has/will have expired by the date of the appointment

• the last exam was GMS and in an earlier calendar year than the date of the appointment

• the last exam was PRSI and in an earlier calendar year than the date of the appointment

This option is ‘sticky’ on a per computer basis. That is, if the option was checked the last time the appointment book was viewed on a particular computer, it will be checked there next time, and vice versa.